04 SITE AND GAME SUPPORT

Start with the team responsible for the issue.

We handle questions about pages we publish. An individual game operator is responsible for login problems, identity reviews and transactions in its own app.

Find where to report the issue
22
22PG TEAM

About a page on 22PG

Corrections, pages that will not load, navigation or policy questions.

01
APP
EXTERNAL OPERATOR

About your game account

Sign-in, verification, rewards, payments or match history.

02

Who to contact

Support for 22PG and for listed apps

Choosing the right contact helps you get an answer without sharing account details unnecessarily.

22

A problem with a 22PG page

Send the URL of the 22PG page if a detail needs updating, a link fails or you have a question about the policy shown there.

  • Incorrect or outdated information
  • A page, menu or destination you cannot open
  • A question about the disclaimer or privacy policy
  • An access link you want us to review
APP

A problem with a game account

Start with the provider's verified support channel for anything connected to your player profile. The provider alone can see its transaction and account records.

  • Help with a password reset or login
  • A deposit or cash-out that has not cleared
  • Verification of your identity or documents
  • Reward conditions, account restrictions and game records

What to include

Prepare a report the support team can use

  1. Identify the page or app. Include its name and web address so the team can find the right listing.
  2. Describe what you saw. Give the steps you took and how the screen differed from what you expected.
  3. Leave private account details out. Keep passwords, one-time codes, full bank or card numbers and identity files out of messages to 22PG.
  4. Verify the support address. Contact an external operator through the verified site or the support option inside its genuine app.